Clearwater Analytics experienced a major incident on February 14, 2022 affecting Clearwater Analytics website, lasting 5h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Clearwater Analytics website
Update timeline
- investigating Feb 14, 2022, 04:22 PM UTC
Some reports are failing on the website. We have engineers actively looking into it
- investigating Feb 14, 2022, 04:54 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 14, 2022, 05:06 PM UTC
A fix has been implemented and we are monitoring. Most website reports should now be available.
- monitoring Feb 14, 2022, 05:45 PM UTC
We are continuing to monitor for any further issues.
- monitoring Feb 14, 2022, 07:24 PM UTC
Reports are all operational now. We will continue to monitor.
- resolved Feb 14, 2022, 09:35 PM UTC
This incident has been resolved.