Clearwater Analytics experienced a critical incident on January 6, 2025 affecting Clearwater Analytics website, lasting 25m. The incident has been resolved; the full update timeline is below.
Affected components
Clearwater Analytics website
Update timeline
- investigating Jan 06, 2025, 06:52 PM UTC
The Clearwater Analytics website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.
- identified Jan 06, 2025, 06:52 PM UTC
Engineers have identified the cause of the outage. They are working on a solution now.
- monitoring Jan 06, 2025, 06:52 PM UTC
The Clearwater Analytics website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.
- resolved Jan 06, 2025, 06:53 PM UTC
The Clearwater Analytics website is operational.