Clearwater Analytics incident

Website slowness and intermittent Login failures

Minor Resolved View vendor source →

Clearwater Analytics experienced a minor incident on March 4, 2021 affecting Clearwater Analytics website, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2021, 03:53 PM UTC
Resolved
Mar 04, 2021, 05:32 PM UTC
Duration
1h 38m
Detected by Pingoru
Mar 04, 2021, 03:53 PM UTC

Affected components

Clearwater Analytics website

Update timeline

  1. investigating Mar 04, 2021, 03:53 PM UTC

    We are looking into reports of login issues and website slowness. Our Engineers have been dispatched to address the issue.

  2. identified Mar 04, 2021, 04:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 04, 2021, 04:48 PM UTC

    A fix has been implemented, the team is monitoring.

  4. resolved Mar 04, 2021, 05:32 PM UTC

    This incident has been resolved.