Clearwater Analytics incident

Website slowness

Minor Resolved View vendor source →

Clearwater Analytics experienced a minor incident on April 7, 2022 affecting Clearwater Analytics website, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2022, 04:45 PM UTC
Resolved
Apr 07, 2022, 06:36 PM UTC
Duration
1h 51m
Detected by Pingoru
Apr 07, 2022, 04:45 PM UTC

Affected components

Clearwater Analytics website

Update timeline

  1. investigating Apr 07, 2022, 06:06 PM UTC

    We are looking into reports of login and report-loading issues. Engineers have been dispatched to address the issue.

  2. monitoring Apr 07, 2022, 06:20 PM UTC

    Website performance has improved. We continue to monitor the situation in the case that issues arise again.

  3. resolved Apr 07, 2022, 06:36 PM UTC

    This incident has been resolved.