Clearwater Analytics incident

Website loading too slowly

Critical Resolved View vendor source →

Clearwater Analytics experienced a critical incident on September 1, 2022 affecting Clearwater Analytics website, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2022, 04:30 PM UTC
Resolved
Sep 01, 2022, 06:22 PM UTC
Duration
1h 51m
Detected by Pingoru
Sep 01, 2022, 04:30 PM UTC

Affected components

Clearwater Analytics website

Update timeline

  1. investigating Sep 01, 2022, 05:19 PM UTC

    Our website is experiencing high load, causing overall slowness. Engineers have been dispatched to address the issue.

  2. investigating Sep 01, 2022, 05:26 PM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 01, 2022, 06:20 PM UTC

    Site is operational. Engineering team is continuing to monitor the site in case of further issues.

  4. resolved Sep 01, 2022, 06:22 PM UTC

    This incident has been resolved.