Clearwater Analytics experienced a critical incident on July 12, 2023 affecting Clearwater Analytics website, lasting 4h. The incident has been resolved; the full update timeline is below.
Affected components
Clearwater Analytics website
Update timeline
- investigating Jul 12, 2023, 03:43 AM UTC
The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.
- monitoring Jul 12, 2023, 04:43 AM UTC
The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.
- resolved Jul 12, 2023, 05:26 AM UTC
The Clearwater website is operational.