Clearwater Analytics experienced a critical incident on July 19, 2024 affecting Clearwater Analytics website, lasting 7h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Clearwater Analytics website
Update timeline
- investigating Jul 19, 2024, 05:04 AM UTC
The Clearwater website is unexpectedly unavailable. Engineers have been dispatched to urgently address the issue.
- identified Jul 19, 2024, 06:19 AM UTC
Engineers have identified the cause of the outage. They are working on a solution now.
- monitoring Jul 19, 2024, 01:48 PM UTC
The Clearwater website is operational. Engineers are actively monitoring the system and beginning the process of identifying and implementing preventative solutions.
- resolved Jul 19, 2024, 02:02 PM UTC
The Clearwater website is operational.