Clearwater Analytics incident

Clearwater Reporting Site Missing from Navigation Toolbar

Major Resolved View vendor source →

Clearwater Analytics experienced a major incident on October 14, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 10:33 PM UTC
Resolved
Oct 14, 2026, 10:33 PM UTC
Duration
—
Detected by Pingoru
Oct 14, 2026, 10:33 PM UTC

Update timeline

  1. resolved Oct 14, 2026, 10:33 PM UTC

    Between 21:55 and 22:21 UTC on October 14, 2026, some users were unable to access the Clearwater Reporting site because the option did not appear in their navigation toolbar. Our engineers identified and resolved the issue, and access has been restored. Users who had the Reporting site open before the issue began were not affected. We apologize for any inconvenience. If you continue to experience issues, please contact Client Services.