ClearSale experienced a critical incident on February 11, 2025 affecting Client Portal, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Client Portal
Update timeline
- investigating Feb 11, 2025, 04:59 PM UTC
We are investigating an issue affecting our customers connecting to the Client Portal tool. As soon as we have news, we will communicate.
- resolved Feb 11, 2025, 05:30 PM UTC
Our technical team has already normalized the problem accessing the Client Portal tool