ClearSale incident

Webhook service unavailability

Major Resolved View vendor source →

ClearSale experienced a major incident on February 12, 2025 affecting Webhooks, lasting 5h 44m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2025, 01:30 PM UTC
Resolved
Feb 12, 2025, 07:15 PM UTC
Duration
5h 44m
Detected by Pingoru
Feb 12, 2025, 01:30 PM UTC

Affected components

Webhooks

Update timeline

  1. identified Feb 12, 2025, 06:19 PM UTC

    Our technical team has identified an issue affecting our webhook component. We are working to resolve the issue

  2. identified Feb 12, 2025, 06:20 PM UTC

    Our technical team has identified an issue affecting our webhook component. We are working to resolve the issue

  3. identified Feb 12, 2025, 06:23 PM UTC

    Our technical team has identified an issue affecting our webhook component. We are working to resolve the issue

  4. identified Feb 12, 2025, 06:24 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Feb 12, 2025, 07:15 PM UTC

    This incident has been resolved.