ClearSale incident

Shopify - integration outage

Critical Resolved View vendor source →

ClearSale experienced a critical incident on May 9, 2025 affecting Shopify, lasting 7m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2025, 01:11 PM UTC
Resolved
May 09, 2025, 01:18 PM UTC
Duration
7m
Detected by Pingoru
May 09, 2025, 01:11 PM UTC

Affected components

Shopify

Update timeline

  1. investigating May 09, 2025, 01:11 PM UTC

    We are currently experiencing a technical issue with our Shopify application. Our team is already working to solve it

  2. investigating May 09, 2025, 01:18 PM UTC

    The problem was solved.

  3. resolved May 09, 2025, 01:18 PM UTC

    This incident has been resolved.