Clearhaus incident

Unavailability of transactions & settlements in merchant API

Notice Resolved View vendor source →

Clearhaus experienced a notice incident on February 14, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 14, 2020, 11:03 AM UTC
Resolved
Feb 14, 2020, 11:03 AM UTC
Duration
—
Detected by Pingoru
Feb 14, 2020, 11:03 AM UTC

Update timeline

  1. resolved Feb 14, 2020, 11:28 AM UTC

    A database failover caused failing requests in the following timeframe: 11:03:04-11:11:14 UTC This did not affect our ability to process transactions or settle merchants.