Clearhaus incident

Unavailability of Transactions & Settlements in Merchant API

Minor Resolved View vendor source →

Clearhaus experienced a minor incident on February 25, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2020, 12:38 PM UTC
Resolved
Feb 25, 2020, 12:00 PM UTC
Duration
Detected by Pingoru
Feb 25, 2020, 12:38 PM UTC

Update timeline

  1. resolved Feb 25, 2020, 12:38 PM UTC

    A database issue caused failing requests in the following timeframe: 12:16:43 - 12:24:35 UTC This did not affect our ability to process transactions.