Clearhaus incident

Settlement data is delayed

Notice Resolved View vendor source →

Clearhaus experienced a notice incident on October 2, 2020 affecting Production (merchant.clearhaus.com), lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2020, 06:45 AM UTC
Resolved
Oct 02, 2020, 07:56 AM UTC
Duration
1h 11m
Detected by Pingoru
Oct 02, 2020, 06:45 AM UTC

Affected components

Production (merchant.clearhaus.com)

Update timeline

  1. identified Oct 02, 2020, 06:45 AM UTC

    Settlement data in the Dashboard and in the Merchant API is delayed. This does not affect our ability to process transactions nor settle merchants.

  2. resolved Oct 02, 2020, 07:56 AM UTC

    This incident has been resolved.