Clearhaus experienced a minor incident on September 16, 2021 affecting Gateway API (gateway.clearhaus.com), lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Gateway API (gateway.clearhaus.com)
Update timeline
- identified Sep 16, 2021, 10:22 AM UTC
We have seen a few handful of Google Pay transactions fail since 2021-09-12T22:00Z with an error indicating that the intermediate key in the signing chain was wrong when this was actually not the case. We are currently working on a fix.
- resolved Sep 16, 2021, 10:43 AM UTC
A fix is now in place. We have confirmed that the fix fully resolves the issue.