Clearhaus incident

Transaction gateway: Intermittent service disruption for authorization and credit transactions

Notice Resolved View vendor source →

Clearhaus experienced a notice incident on June 22, 2022 affecting Gateway API (gateway.clearhaus.com), lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2022, 09:50 AM UTC
Resolved
Jun 22, 2022, 09:50 AM UTC
Duration
—
Detected by Pingoru
Jun 22, 2022, 09:50 AM UTC

Affected components

Gateway API (gateway.clearhaus.com)

Update timeline

  1. resolved Jun 22, 2022, 09:50 AM UTC

    A planned database migration had an unforeseen impact and resulted in transaction processing of authorizations and credits having a failure rate of upwards 60 % from 2022-06-22T08:23:24Z to 2022-06-22T08:24:41Z. We apologize for the inconvenience.