Clearbit incident

Slow response times possible timeouts

Minor Resolved View vendor source →

Clearbit experienced a minor incident on July 13, 2023 affecting Person API and Company API and 1 more component, lasting 18h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2023, 06:24 PM UTC
Resolved
Jul 14, 2023, 12:26 PM UTC
Duration
18h 1m
Detected by Pingoru
Jul 13, 2023, 06:24 PM UTC

Affected components

Person APICompany APIBatchReveal APIDiscovery APIProspector API

Update timeline

  1. investigating Jul 13, 2023, 06:24 PM UTC

    We are currently investigating this issue.

  2. identified Jul 13, 2023, 07:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 13, 2023, 10:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 14, 2023, 12:26 PM UTC

    This incident has been resolved.