Clearbit incident

Metrics on the Clearbit dashboard aren’t displaying for some users

Minor Resolved View vendor source →

Clearbit experienced a minor incident on August 30, 2023 affecting Dashboard, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2023, 09:53 PM UTC
Resolved
Aug 30, 2023, 10:53 PM UTC
Duration
59m
Detected by Pingoru
Aug 30, 2023, 09:53 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Aug 30, 2023, 09:53 PM UTC

    We’re investigating an issue where metrics that would be visible on the Clearbit platform dashboard are missing. We believe this is limited to an UI display issue and the underlying data is not impacted.

  2. resolved Aug 30, 2023, 10:53 PM UTC

    We have resolved the issue. No data was impacted and metrics are displaying as expected.