Clearbit experienced a minor incident on September 1, 2023 affecting Person API and Marketo and 1 more component, lasting 21h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2023, 12:05 AM UTC
We have identified a backup causing delays in certain forms of enrichment, impacting integrations including Platform Enrichment for SFDC, Hubspot, and Marketo, as well as Person API webhooks. We are working to identify the root cause and bring performance back to normal.
- monitoring Sep 01, 2023, 01:18 AM UTC
A fix has been implemented and the system is performing as normal. We are continuing to monitor the performance to ensure there are no further issues, thank you for your patience.
- resolved Sep 01, 2023, 09:40 PM UTC
We have monitored our systems here and our fix has returned the system to normal. We have identified additional improvements to make to avoid enrichment delays in the future, and will be implementing them.