Clearbit incident

Slowness on Clearbit Platform

Major Resolved View vendor source →

Clearbit experienced a major incident on September 6, 2023 affecting API and Platform UI and 1 more component, lasting 1d 23h. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2023, 10:42 PM UTC
Resolved
Sep 08, 2023, 10:00 PM UTC
Duration
1d 23h
Detected by Pingoru
Sep 06, 2023, 10:42 PM UTC

Affected components

APIPlatform UIFormsSalesforce SyncHubSpot Sync

Update timeline

  1. investigating Sep 06, 2023, 10:42 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 07, 2023, 12:38 AM UTC

    A solution has been implemented and the system is performing as normal. We continue to monitor for any further degradation of service. Thank you for your patience.

  3. resolved Sep 08, 2023, 10:00 PM UTC

    The system continues to perform as normal.