Clearbit incident

Audience and Alert Delays

Notice Resolved View vendor source →

Clearbit experienced a notice incident on November 9, 2023, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 09, 2023, 09:55 PM UTC
Resolved
Nov 10, 2023, 12:50 AM UTC
Duration
2h 55m
Detected by Pingoru
Nov 09, 2023, 09:55 PM UTC

Update timeline

  1. identified Nov 09, 2023, 09:55 PM UTC

    We have identified a delay in website traffic entering the Clearbit Platform. There is no data loss. Audiences and alerts will be using delayed data from approximately November 8th 1:40 AM PST. We're working on a swift resolution to work through the backlog of data.

  2. resolved Nov 10, 2023, 12:50 AM UTC

    This incident has been resolved.