Clearbit incident

Page View Alerts Delayed

Minor Resolved View vendor source →

Clearbit experienced a minor incident on January 25, 2024 affecting Webhooks, lasting 14d 2h. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2024, 10:13 PM UTC
Resolved
Feb 09, 2024, 12:16 AM UTC
Duration
14d 2h
Detected by Pingoru
Jan 25, 2024, 10:13 PM UTC

Affected components

Webhooks

Update timeline

  1. identified Jan 25, 2024, 10:13 PM UTC

    We have identified an issue where some Alerts based on page view data are delayed.

  2. identified Jan 26, 2024, 11:51 PM UTC

    We have identified the root cause and are working toward a resolution.

  3. identified Jan 30, 2024, 11:53 PM UTC

    We have made significant progress in resolving the issue. We are working toward a full resolution and will continue to post updates.

  4. identified Feb 02, 2024, 10:04 PM UTC

    We are close to a resolution for this issue. We expect this to be resolved early next week.

  5. monitoring Feb 06, 2024, 06:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Feb 09, 2024, 12:16 AM UTC

    This incident has been resolved.