Clearbit incident

Salesforce enrichment delays

Notice Resolved View vendor source →

Clearbit experienced a notice incident on February 12, 2024 affecting Salesforce Sync, lasting 18h 24m. The incident has been resolved; the full update timeline is below.

Started
Feb 12, 2024, 10:03 PM UTC
Resolved
Feb 13, 2024, 04:27 PM UTC
Duration
18h 24m
Detected by Pingoru
Feb 12, 2024, 10:03 PM UTC

Affected components

Salesforce Sync

Update timeline

  1. investigating Feb 12, 2024, 10:03 PM UTC

    Some customers are experiencing delays in enriching Salesforce records. We are investigating the issue.

  2. monitoring Feb 13, 2024, 01:06 AM UTC

    We have identified and addressed the issue. While this was occurring, some customers may have experienced enrichment delays or delayed Audience results and deliveries. We are continuing to monitor.

  3. resolved Feb 13, 2024, 04:27 PM UTC

    This Incident has been resolved.