Clearbit incident

HubSpot is currently unavailable for some customers

Major Resolved View vendor source →

Clearbit experienced a major incident on March 12, 2024 affecting Platform UI and HubSpot Sync, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2024, 04:14 PM UTC
Resolved
Mar 12, 2024, 04:42 PM UTC
Duration
27m
Detected by Pingoru
Mar 12, 2024, 04:14 PM UTC

Affected components

Platform UIHubSpot Sync

Update timeline

  1. investigating Mar 12, 2024, 04:14 PM UTC

    HubSpot is currently unavailable for some users. This outage impacts Clearbit users who authenticate via a HubSpot login and impacts the HubSpot CRM integration. We're investigating the cause of this issue, and we'll update this page when we have more information.

  2. monitoring Mar 12, 2024, 04:28 PM UTC

    We're addressing the issue that impacted HubSpot availability beginning at 11:33 AM EDT (UTC -04:00) on Mar 12, 2024. We're monitoring performance closely to ensure the software recovers properly.

  3. resolved Mar 12, 2024, 04:42 PM UTC

    HubSpot is now available for all users.