Clearbit incident

Data ingestion is delayed

Notice Resolved View vendor source →

Clearbit experienced a notice incident on January 8, 2025 affecting Person API and API and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2025, 05:51 PM UTC
Resolved
Jan 09, 2025, 06:16 PM UTC
Duration
1d
Detected by Pingoru
Jan 08, 2025, 05:51 PM UTC

Affected components

Person APIAPICompany APIPlatform UIFormsSalesforce SyncHubSpot Sync

Update timeline

  1. investigating Jan 08, 2025, 05:51 PM UTC

    Clearbit Platform data ingestion is delayed; enrichment, alerting, and Audience results will all be impacted.

  2. monitoring Jan 08, 2025, 06:53 PM UTC

    We identified and fixed the data ingestion issue. Results for data enrichment, alerting, and Audiences will be catching up over the next few hours. We'll be monitoring the progress.

  3. monitoring Jan 09, 2025, 01:03 AM UTC

    We are still processing the pending results for data enrichment, alerting, and Audiences. We expect progress overnight, and will provide another update tomorrow.

  4. resolved Jan 09, 2025, 06:16 PM UTC

    Data ingestion is up to date, and results for enrichment, alerting, and Audiences are caught up. If you were running a backfill yesterday, we advise that you rerun it to make sure all results are correctly updated.