Clearbit experienced a critical incident on April 2, 2025 affecting Person API and Company API, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Person APICompany API
Update timeline
- investigating Apr 02, 2025, 09:13 PM UTC
Starting approximately 12:30 PM Pacific Time today, the Clearbit Enrichment APIs began experiencing an outage. We are currently investigating the issue and have confirmed that the Combined API is impacted.
- identified Apr 02, 2025, 09:32 PM UTC
We've identified the issue and are in the process of rollout out a fix.
- monitoring Apr 02, 2025, 09:44 PM UTC
We've implemented a fix - the Clearbit enrichment APIs should be functioning normally. We'll continue to monitor.
- monitoring Apr 02, 2025, 09:49 PM UTC
We are continuing to monitor for any further issues.
- resolved Apr 02, 2025, 10:00 PM UTC
The Person, Company, and Combined enrichment APIs are all back to normal operation.