Anthropic incident

Elevated errors on Claude.ai

Critical Resolved View vendor source →

Anthropic experienced a critical incident on April 7, 2026 affecting claude.ai and Claude API (api.anthropic.com) and 1 more component, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2026, 02:32 PM UTC
Resolved
Apr 07, 2026, 03:59 PM UTC
Duration
1h 27m
Detected by Pingoru
Apr 07, 2026, 02:32 PM UTC

Affected components

claude.aiClaude API (api.anthropic.com)Claude CodeClaude Cowork

Update timeline

  1. identified Apr 07, 2026, 02:55 PM UTC

    We have identified an issue resulting in elevated errors on Claude.ai, including desktop and mobile. Users may experience errors when attempting to login, engaging with voice mode, or completing chats with Claude. We are working to resolve this issue as soon as possible.

  2. monitoring Apr 07, 2026, 03:22 PM UTC

    We have applied a fix and success rates have returned to normal. We are continuing to monitor closely to ensure there are no further issues.

  3. resolved Apr 07, 2026, 03:59 PM UTC

    From 14:32–15:12 UTC, we saw elevated errors impacting various Claude services, including Claude.ai and Claude Code authentication. These errors have been resolved.