ClassLink incident

Elevated errors with SAML IdP

Minor Resolved View vendor source →

ClassLink experienced a minor incident on January 9, 2026 affecting My Apps, lasting 4h 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 12:24 PM UTC
Resolved
Jan 09, 2026, 05:02 PM UTC
Duration
4h 37m
Detected by Pingoru
Jan 09, 2026, 12:24 PM UTC

Affected components

My Apps

Update timeline

  1. investigating Jan 09, 2026, 12:24 PM UTC

    We are currently experiencing elevated errors with the SAML IdP. Our team is actively investigating and will provide updates as more information becomes available.

  2. monitoring Jan 09, 2026, 02:52 PM UTC

    A fix has been implemented for the issue related to the SAML IdP and we are monitoring the results.

  3. monitoring Jan 09, 2026, 03:01 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 09, 2026, 05:02 PM UTC

    This incident has been resolved.