ClassLink incident

Roster Server Console (OneRoster) not loading

Minor Resolved

ClassLink experienced a minor incident on July 18, 2018, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2018, 04:59 PM UTC
Resolved
Jul 18, 2018, 04:59 PM UTC
Duration
—
Detected by Pingoru
Jul 18, 2018, 04:59 PM UTC

Update timeline

  1. identified Jun 12, 2026, 09:28 PM UTC

    Hello users, The Roster Server Console has been restored. The team will continue to investigate the issue and will monitor the entire system. If you continue to experience any issues, please contact our help desk at [email protected]

  2. identified Jun 12, 2026, 09:28 PM UTC

    Hello Roster Server users, We have identified an issue that is preventing the Roster Server Console from loading. The issue does not prevent vendors from accessing data from your Roster Server. The team is working to restore service as quickly as possible. For up to date information, please visit http://status.classlink.com/ . Subscribe to email and text. Follow us on Twitter @ClassLinkHelp

  3. resolved Jun 12, 2026, 09:28 PM UTC

    This incident has been resolved.

  4. identified Jun 12, 2026, 09:28 PM UTC

    We are continuing to work on a fix for this issue.