ClassLink incident

Slow Logins

Minor Resolved

ClassLink experienced a minor incident on June 12, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 09:28 PM UTC
Resolved
Dec 20, 2019, 05:26 PM UTC
Duration
—
Detected by Pingoru
Jun 12, 2026, 09:28 PM UTC

Update timeline

  1. identified Jun 12, 2026, 09:28 PM UTC

    We have identified an issue with our caching servers. Our developers are currently working as quickly as they can on a resolution. We greatly appreciate your patience. For up to date information, please visit http://status.classlink.com/ . Subscribe to email and text. Follow us on Twitter @ClassLinkHelp

  2. identified Jun 12, 2026, 09:28 PM UTC

    We are still investigating the issue on our caching servers. Our developers are working as quickly as possible to resolve this issue. For up to date information, please visit http://status.classlink.com/ . Subscribe to email and text. Follow us on Twitter @ClassLinkHelp

  3. investigating Jun 12, 2026, 09:28 PM UTC

    We've received reports regarding slow logins. The team is working to identify the cause and will restore service as quickly as possible. For up to date information, please visit http://status.classlink.com/ . Subscribe to email and text. Follow us on Twitter @ClassLinkHelp

  4. identified Jun 12, 2026, 09:28 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Jun 12, 2026, 09:28 PM UTC

    The issue has indeed been resolved. We will continue to monitor all core systems for the next few hours. If you encounter any issues, please email us at [email protected] As always, we greatly appreciate your patience through all of this. For up to date information, please visit http://status.classlink.com/ . Subscribe to email and text. Follow us on Twitter @ClassLinkHelp

  6. monitoring Jun 12, 2026, 09:28 PM UTC

    The fix our developers have implemented has brought everything back to a stable state. We are continuing to monitor the situation. Please let us know if you continue to experience any issues by emailing us at [email protected] For up to date information, please visit http://status.classlink.com/ . Subscribe to email and text. Follow us on Twitter @ClassLinkHelp

  7. identified Jun 12, 2026, 09:28 PM UTC

    Our developers have deployed a fix that is beginning to improve login performance. We are hoping that things will continue to improve. We will continue to update you on further developments. For up to date information, please visit http://status.classlink.com/ . Subscribe to email and text. Follow us on Twitter @ClassLinkHelp