ClassLink incident

Inconsistent Logins

Minor Resolved

ClassLink experienced a minor incident on June 12, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 09:28 PM UTC
Resolved
Jan 07, 2019, 10:54 PM UTC
Duration
—
Detected by Pingoru
Jun 12, 2026, 09:28 PM UTC

Update timeline

  1. identified Jun 12, 2026, 09:28 PM UTC

    We have identified the issue to be isolated to one of our Server Clusters. We are working now to resolve the issue as quickly as possible. If you have not already, please email [email protected] if you are experiencing this issue. We truly appreciate your patience in this matter.

  2. investigating Jun 12, 2026, 09:28 PM UTC

    We are still investigating the issue affecting inconsistent logins to ClassLink. We apologize for the delay, but our developers are working hard to resolve this issue. If you have encountered this issue, please email [email protected]

  3. resolved Jun 12, 2026, 09:28 PM UTC

    It appears everything is back up and running as expected now. If you continue to encounter any additional issues or this issue is still affecting you, please email [email protected]

  4. investigating Jun 12, 2026, 09:28 PM UTC

    We are currently investigating an issue causing inconsistent logins. At this time, it appears to be isolated to just ClassLink Tenant Administrators. We are working diligently to resolve this issue. We will update as more information develops. If you are currently experiencing issues, please email [email protected]

  5. monitoring Jun 12, 2026, 09:28 PM UTC

    Our login system has been restored. We are continuing to monitor our servers. Thank you for being patient with us during this issue. We sincerely apologize for the extended outage. If you encounter any additional issues, or this issue is still affecting you, please email [email protected]