Clarifai incident

API Gateway Timeouts - Some API Calls Affected

Minor Resolved View vendor source →

Clarifai experienced a minor incident on July 30, 2017, lasting 1d 22h. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2017, 05:08 PM UTC
Resolved
Aug 01, 2017, 03:44 PM UTC
Duration
1d 22h
Detected by Pingoru
Jul 30, 2017, 05:08 PM UTC

Update timeline

  1. investigating Jul 30, 2017, 05:08 PM UTC

    We upgraded our infrastructure last week and have noticed random gateway timeouts for a small subset of our API requests. We are currently investigating this matter and hope to have it resolved soon. Thank you for your patience.

  2. monitoring Jul 31, 2017, 11:13 PM UTC

    We have implemented some fixes to this issue and are currently monitoring whether the issue is completely resolved for all users.

  3. resolved Aug 01, 2017, 03:44 PM UTC

    This issue has been resolved. Please contact [email protected] if you are still seeing requested that time out. Thanks for your patience.