Clarifai experienced a minor incident on December 14, 2017, lasting 19m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 14, 2017, 11:52 PM UTC
Around 6:25pm EST we discovered that database read/writes are randomly failing. We've opened a high priority ticket with our vendor and will continue to investigate.
- monitoring Dec 15, 2017, 12:06 AM UTC
We've identified that the problem is on the vendor's end and it appears that it has been resolved. We are continuing to monitor the situation.
- resolved Dec 15, 2017, 12:12 AM UTC
The issue has now been resolved. We've confirmed that it randomly affected all database-related features (search, post inputs, etc.) between 5:28pm EST and 6:58pm EST.