Clarifai incident

Visual Search Issues

Critical Resolved View vendor source →

Clarifai experienced a critical incident on November 21, 2018 affecting Visual Search, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2018, 06:37 PM UTC
Resolved
Nov 21, 2018, 08:34 PM UTC
Duration
1h 56m
Detected by Pingoru
Nov 21, 2018, 06:37 PM UTC

Affected components

Visual Search

Update timeline

  1. investigating Nov 21, 2018, 06:37 PM UTC

    We have been experiencing issues with our Visual Search platform starting around 11:45am EST and are still investigating a potential fix. Apologies for any inconvenience caused by this.

  2. resolved Nov 21, 2018, 08:34 PM UTC

    All visual search operations are running as expected again as of 3:27pm EST. Postmortem to follow shortly.