Clarifai incident

Cannot login to Portal

Major Resolved View vendor source →

Clarifai experienced a major incident on April 26, 2021, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2021, 01:14 PM UTC
Resolved
Apr 26, 2021, 01:52 PM UTC
Duration
38m
Detected by Pingoru
Apr 26, 2021, 01:14 PM UTC

Update timeline

  1. investigating Apr 26, 2021, 01:14 PM UTC

    User cannot login to portal and SSO buttons (Google, Github) are not appearing on login screen.

  2. investigating Apr 26, 2021, 01:15 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 26, 2021, 01:32 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Apr 26, 2021, 01:52 PM UTC

    This incident has been resolved.