Clarifai experienced a major incident on April 17, 2018, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 17, 2018, 08:50 PM UTC
Our Operations Team is currently looking into some issues with one of our third party vendors. Affected platforms: Custom Training, Visual Search, Explorer Tool We apologize for any inconvenience caused by this.
- identified Apr 17, 2018, 11:04 PM UTC
We have identified the root cause of today's issues and are currently working on a fix.
- monitoring Apr 17, 2018, 11:25 PM UTC
We have successfully restored service to the affected areas and are monitoring to ensure that it remains stable. Detailed post-mortem to follow.
- resolved Apr 17, 2018, 11:27 PM UTC
This incident has been resolved.