Claravine incident

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Critical Resolved View vendor source →

Claravine experienced a critical incident on March 14, 2023 affecting Core Platform and SSO and 1 more component, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2023, 02:20 AM UTC
Resolved
Mar 14, 2023, 03:24 AM UTC
Duration
1h 3m
Detected by Pingoru
Mar 14, 2023, 02:20 AM UTC

Affected components

Core PlatformSSOAPI

Update timeline

  1. investigating Mar 14, 2023, 02:21 AM UTC

    We are investigating the outage, and we will post updates as soon as possible.

  2. monitoring Mar 14, 2023, 02:27 AM UTC

    The platform is back up. We are continuing to monitor the situation closely.

  3. resolved Mar 14, 2023, 03:24 AM UTC

    We will continue to keep a close eye on things, but we have confirmed that the problem no longer exists.