Claravine incident

Users cannot login using SSO

Minor Resolved View vendor source →

Claravine experienced a minor incident on April 20, 2021 affecting SSO, lasting 5h 8m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2021, 04:56 PM UTC
Resolved
Apr 20, 2021, 10:05 PM UTC
Duration
5h 8m
Detected by Pingoru
Apr 20, 2021, 04:56 PM UTC

Affected components

SSO

Update timeline

  1. investigating Apr 20, 2021, 04:56 PM UTC

    A third-party provider SSO provider is experiencing issues, which cascade to the Claravine platform.

  2. resolved Apr 20, 2021, 10:05 PM UTC

    SSO users can now login again.