Claravine incident

Core product is experiencing an outage. Investigation is currently under way.

Critical Resolved View vendor source →

Claravine experienced a critical incident on April 28, 2021 affecting Core Platform, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2021, 05:51 PM UTC
Resolved
Apr 28, 2021, 06:23 PM UTC
Duration
31m
Detected by Pingoru
Apr 28, 2021, 05:51 PM UTC

Affected components

Core Platform

Update timeline

  1. investigating Apr 28, 2021, 05:51 PM UTC

    We are currently investigating this issue.

  2. identified Apr 28, 2021, 06:00 PM UTC

    The issue has been identified. The engineering team is currently working towards resolution.

  3. monitoring Apr 28, 2021, 06:06 PM UTC

    The issue resolution is complete. Engineering is monitoring the fix to ensure there are no further problems.

  4. resolved Apr 28, 2021, 06:23 PM UTC

    The issue has been resolved, and the engineering team is continuing to closely monitor the platform.