Claravine incident

Degrading performance processing submissions

Minor Resolved View vendor source →

Claravine experienced a minor incident on July 15, 2021 affecting Core Platform, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2021, 07:33 PM UTC
Resolved
Jul 15, 2021, 07:44 PM UTC
Duration
10m
Detected by Pingoru
Jul 15, 2021, 07:33 PM UTC

Affected components

Core Platform

Update timeline

  1. monitoring Jul 15, 2021, 07:33 PM UTC

    Submissions are taking longer to complete at the moment. You may continue making submissions and using Claravine as normal. All submissions during this time will complete, even if it takes a little longer than normal.

  2. resolved Jul 15, 2021, 07:44 PM UTC

    The degraded performance has been fixed. It may take a few hours to finish submissions from this morning.