Claravine experienced a major incident on December 15, 2021 affecting Core Platform and SSO and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Dec 15, 2021, 04:15 PM UTC
Claravine is experiencing intermittent connectivity issues at this current time which may impact the user experience of the platform. Our engineering team is actively monitoring the application.
- resolved Dec 15, 2021, 04:38 PM UTC
As of 8:14 AM PST, Amazon Web Services (AWS) resolved the issue Internet connectivity issue and restored normal service to the US-WEST-2 Region where the Claravine application is hosted. Our engineering team has confirmed all Claravine services have returned to normal service. We will continue to monitor the application for issues throughout the day. If you continue to experience issues with Claravine, please contact [email protected] . To follow or learn more about the status of AWS, please visit https://status.aws.amazon.com/ .