Claravine experienced a major incident on August 24, 2022 affecting Core Platform and API, lasting 6h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Core PlatformAPI
Update timeline
- identified Aug 24, 2022, 09:45 PM UTC
Template submissions and template datasets are not viewable. The problem has been identified, and the teams are actively fixing the issue.
- monitoring Aug 24, 2022, 09:55 PM UTC
Submissions can be viewed again.
- identified Aug 24, 2022, 10:49 PM UTC
Submissions that include a Random are failing. The team is working to restore this functionality as soon as possible.
- resolved Aug 25, 2022, 03:52 AM UTC
All submissions are working correctly now.