Claravine experienced a minor incident on June 21, 2023 affecting Core Platform and API, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Core PlatformAPI
Update timeline
- investigating Jun 21, 2023, 05:19 PM UTC
We are currently investigating this issue.
- investigating Jun 21, 2023, 05:25 PM UTC
Users may not see all data when viewing or exporting reports.
- monitoring Jun 21, 2023, 10:04 PM UTC
A fix has been implemented. Historical data for reporting will become available gradually over the next 24 hours. The most recent 90 days of data is estimated to be available for reporting within 4 hours.
- resolved Jun 22, 2023, 09:04 PM UTC
After monitoring, the team has concluded that all systems are operating nominally. If you continue to see degraded performance or experience other issues, please reach out to your Administrator or CSM.