Claravine experienced a minor incident on June 22, 2023 affecting Adobe Classifications, lasting 12d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Adobe Classifications
Update timeline
- monitoring Jun 22, 2023, 09:13 PM UTC
The team is actively monitoring delays with the Adobe Classification API. Relevant 3rd parties have been notified of the increased latency and are investigating. Users may see submissions run longer than normal until the 3rd party API latency is resolved.
- monitoring Jun 23, 2023, 03:23 PM UTC
Adobe Classification API latency is still under active monitoring.
- resolved Jul 05, 2023, 03:48 PM UTC
Claravine has monitored the Adobe API long enough to establish that delays are no longer happening. If customers still experience delays, please reach out to your Admin or CSM.