Claravine incident

Unable to load Claravine

Critical Resolved View vendor source →

Claravine experienced a critical incident on September 15, 2023 affecting Core Platform, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2023, 08:19 PM UTC
Resolved
Sep 15, 2023, 10:33 PM UTC
Duration
2h 13m
Detected by Pingoru
Sep 15, 2023, 08:19 PM UTC

Affected components

Core Platform

Update timeline

  1. investigating Sep 15, 2023, 08:19 PM UTC

    We are currently investigating the issue.

  2. investigating Sep 15, 2023, 08:20 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 15, 2023, 09:12 PM UTC

    A fix has been implemented and we are currently monitoring.

  4. resolved Sep 15, 2023, 10:33 PM UTC

    This incident has been resolved.