CK-12 Foundation incident

Elevated Practice/Quiz Errors and slowdown

Notice Resolved View vendor source →

CK-12 Foundation experienced a notice incident on September 3, 2020, lasting 6h 29m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2020, 04:45 PM UTC
Resolved
Sep 03, 2020, 11:14 PM UTC
Duration
6h 29m
Detected by Pingoru
Sep 03, 2020, 04:45 PM UTC

Update timeline

  1. investigating Sep 03, 2020, 04:45 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 03, 2020, 04:45 PM UTC

    We are investigating and issue with practice / quiz errors and slowdown

  3. identified Sep 03, 2020, 07:04 PM UTC

    We identified a connectivity issue which is resolved now. We are making some improvements to prevent this issue from happening in the future.

  4. monitoring Sep 03, 2020, 07:05 PM UTC

    We are currently monitoring the issue.

  5. resolved Sep 03, 2020, 11:14 PM UTC

    This issue has remained stable since 9:20am PST this morning.