Civalgo incident

Backend database load spike causing slowness and downtime

Major Resolved View vendor source →

Civalgo experienced a major incident on August 20, 2026 affecting Civalgo service, lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 02:27 PM UTC
Resolved
Aug 20, 2026, 08:37 PM UTC
Duration
6h 10m
Detected by Pingoru
Aug 20, 2026, 02:27 PM UTC

Affected components

Civalgo service

Update timeline

  1. resolved Aug 20, 2026, 08:37 PM UTC

    Fixed issue. Impacted: Production Database, app.civalgo.com