Citrix RightSignature experienced a minor incident on February 16, 2017, lasting 1h 47m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Feb 16, 2017, 03:38 PM UTC
We are receiving reports of delayed updates to the Dashboard as well as access to new Online Forms and Templates. Our engineering team is currently aware and investigating the cause of the delay. We appreciate your patience as we work to fully resolve this issue.
- identified Feb 16, 2017, 04:14 PM UTC
The issue has been identified in regard to the accessibility of the Dashboard, Templates and Online Forms being updated. There may be lingering effects until the issue is fully resolved. Thank you again for your patience in this matter.
- resolved Feb 16, 2017, 05:26 PM UTC
The previous issue with accessibility to the Dashboard, Templates and Online Forms has been resolved. Please contact our customer support team if you are still experiencing any difficulties.