Citrix RightSignature experienced a minor incident on November 6, 2017, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 06, 2017, 01:30 PM UTC
We are receiving reports of delayed updates to the Dashboard, Templates and Online Forms in the Classic Version. Our engineering team is currently investigating this delay. We appreciate your patience as we work to fully resolve this issue.
- monitoring Nov 06, 2017, 02:05 PM UTC
The issue has been identified and updates to your Dashboard, Online Forms and Templates should be restored at this time. We are currently monitoring the situation to ensure accessibility continues.
- resolved Nov 06, 2017, 03:02 PM UTC
The previous issue with accessibility on the Dashboard and viewing Templates and Online Forms have been restored. Please contact our customer support team if you are still experiencing any difficulties.