Citrix RightSignature incident
Impacted RightSignature Functionality
Citrix RightSignature experienced a minor incident on August 7, 2018 affecting RightSignature System Status, lasting 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 07, 2018, 01:25 PM UTC
We are aware of issues impacting uploads and the use of templates on rightsignature.com due to an extension of regularly scheduled maintenance. Our development team currently investigating and we will provide an update within the next hour.
- investigating Aug 07, 2018, 01:36 PM UTC
As we have continued monitoring - we have become aware of continued issues impacting uploads and the use of templates. We continue to be engaged and work to ensure these issues are fully resolved. We will provide further updates no later than 10:30am ET.
- monitoring Aug 07, 2018, 01:47 PM UTC
We believe the application is now functioning properly however, we are continuing to monitor performance and will provide an additional update once resolved.
- resolved Aug 07, 2018, 02:05 PM UTC
This incident has been resolved.